We purchased our class A motor home from Mount Comfort RV in Greenfield, Indiana, and I have got to say that our experience could not have been more positive!
On a whim, Gerrit and I decided to swing by the dealership after work just to take a look around. Mount Comfort was the last dealership in the Indianapolis area that we had yet to visit. Their reviews on Google are outstanding and they are open a bit later than most of the other dealerships in the area. We got there an hour before closing on a Friday and were welcomed and introduced to Nathan. He asked us what we were looking for as far as model, floor plan, and budget. He did not push us to look at brand new RVs, unlike all of the other dealers we had encountered previously. At the other dealerships we explored we felt we were not taken seriously because of our age and they kept trying to tell us what we wanted when we already had a firm list of “must haves” for our future home. Nathan took us seriously and wrote down exactly what we said we wanted in our RV. He only showed us the one unit that matched all of our criteria.
It was love at first site. We fell in love with the Georgetown. It was the first used RV in our budget that didn’t smell like damp and musty . The inside was in immaculate condition. Georgie had only been on the lot a week and we were sold. Not once did Nathan get pushy or show any frustration with us. By this time it was a bit past closing. We agreed to come back the next day for a test drive. It was crazy driving something so big for the first time but he ran great and Nathan was super helpful! We decided to move forward and purchase Georgie.
Of course, because of how young we are it was difficult to get a loan to buy the RV. With the help and patience of our family and Paul, the business manager, we were able to get our loan and take home our first motor home! He was even able to get us a great warranty!
When it came to installing the tow bar for the Jeep, Steve was amazing! He knew how much we had allowed for the financing to cover and got us a great tow bar that was easy to install and even easier to use. He got us on the schedule in a timely manner and was even able to get our hydraulic pump and stairs fixed under the warranty.
Everyone at Mount Comfort RV went above and beyond to make our first motorhome purchase go as smooth as possible and we couldn’t be more pleased. All of our questions, calls, and emails were answered quickly and professionally.
We can not send a bigger thank you to Nathan, Paul, and Steve for making our first RV purchasing experience an enjoyable one! You guys ROCK!
Lindsey & Gerrit
Oakley & Ella (woof woof)